Yes, they are trustworthy. I’ve had this doll for almost a year, and she’s wonderful. She will live a long life if you take good care of her. She is adorable and soft, and the photographs don’t do her justice. She is even better in person 🙂 She can stand and pose since I have standing feet. My shopping experience was positive, however be aware that during the holidays there may be delays. She arrived to my door beautifully wrapped and boxed. I haven’t made a decision to buy anything else yet, but if I do, this will be my first stop.